Buyer Notice:
1. Indicate the requirements.
??? Please learn as much as possible about the product before taking the picture. If there are any unclear areas, please leave a message to inquire. Customer service will reply to you as soon as possible. When making a purchase, please indicate in the message to the seller which color it is
2. Adequate.
??? Our store has a sufficient quantity of products, so you can rest assured to take photos. Temporarily out of stock will be indicated on the product display. If there is occasional stock shortage and there is no time to update, our store will contact the buyer as soon as possible and negotiate a solution. Please understand.
3. Color difference issue.
??? All products in our store are photographed in physical form. Due to technical, display, lighting, and environmental reasons, there may be slight color differences, which is a normal phenomenon. Please understand that buyers who are highly sensitive to color differences should try them on at physical stores before taking photos.
4. Returns and exchanges.
??? When the buyer receives the goods, please carefully inspect the goods within 10 days. If there are quality issues such as broken frames, peeling, or large scratches on the lenses, they can contact customer service for returns or exchanges. If it exceeds 10 days, our store does not accept returns or exchanges. Because we cannot guarantee that every product is in good condition and has minor defects, we do not accept returns or exchanges. We hope to understand that we refuse to make excessive profits and intermediaries, so that profits can truly return to consumers
5. Receipt Notice
??? When you receive the package, please do not rush to sign on the delivery note. Please make sure to open the inspection on the spot in front of the personnel. If the item is damaged or the quantity is missing, please refuse and contact the shopkeeper on the spot (there is a contact phone number on the form). Once you sign, it means that you acknowledge the quantity, content, and integrity of the goods. The shopkeeper will no longer be able to claim compensation from the company for buyers. We apologize that our store will no longer be responsible for any losses caused by discrepancies, shortages, or damage to the goods. If you have any problems with the goods after receiving them, please contact our shopkeeper and the buyer in a timely manner to solve the problem. Let the buyer be 100% satisfied and come to the end. Wishing the buyer a pleasant shopping experience in our store
Customer Service
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