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FAQ Q:When the gamepad is pulled out, the light on the gamepad is still on, but why cant the gamepad be wirelessly connected? A：This is because when the gamepad is in a low battery state, the battery level is below 10%, the light can only be displayed, but at this time, the gamepad cannot be connected in wireless mode, only in wired mode. At this time, you need to insert the host. When charging, the gamepad must be inserted tightly to ensure that the gamepad is in a charging state, waiting for the host to display that the left and right gamepads are in a charging state.And use cables to power the game console. Generally, it can be charged for 1-2 hours. Q：How can I change the light effect? A: Hi, when the controller turn on, the light will be turned on automatically, hold down the T+ rocker at the same time, the light effect sequence: blue, red, green, purple, yellow, orange, the light is off. Q: What if I cant control my joystick? A: Because the handle has a power-on joystick auto-correction feature, do not touch the screen joystick when powering on. Touching the joystick to switch on the hine may generate an error and keep the joystick inside the auto-correct error. Solution, switch off the joystick, switch it back on, and dont touch the joystick when switching on the joystick. Q.If I still have questions, where can I go to find customer service to soe my problems? A.You can contact the online customer service of this store through this .